Role: Lead Designer, Prototyper, Lead Architect. I built out an initial proof of concept to fully demonstrate app functionality and hardware interaction. We then refined the application to broaden the

Objective: Drive a new vision of consistent installation in all products serviced by our professionals. Provide a set of tools our pros can use in the field. Provide a means to update the app using over-the-air updates.

Context: Resideo was using a web app packaged as a native app for local installers, that didn’t allow any offline functionality. The experience received low marks and routinely led to confusion.

Outcome: We delivered a new app vision and the current build is underway with our engineering team. It is poised to become one of the company’s primary apps considering the value of Resideo’s pro channel.

Collaborate

Early-on, I collaborated with product ownership and engineering to understand the app architecture, and how we could build an experience that could change day-to-day based on user feedback. This helped us deliver dynamic content in templated screens.

Ideate

Standardizing the experience wasn’t exclusively an app concern. To get a wholistic experience, we really wanted to drive for consistency on-device as well. Using node.js, a Raspberry Pi, noble.js and rpi-ws281x-native, I built a real-world demo getting a device online using BLE.

Iterate

This project went through various stages, starting with a simple install and configuration and quickly evolving to a broader toolset to better reflect the needs of our technicians. As we broadened the portfolio to support new devices, the device dashboard also evolved.